Cybersecurity for El Paso businesses
TechBit Solutions protects El Paso businesses against malware, ransomware, and credential theft, with monitoring that runs around the clock and a formal assessment that grades your real exposure.
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What this covers
Two halves. The first is protection and monitoring that never stops: malware, ransomware, and zero-day exploit defense across your computers, servers, and cloud accounts, watched 24/7 so an unusual login at three in the morning reaches a person instead of sitting in a log nobody reads.
The second is finding out where you actually stand. Our Cyber Security Risk Analysis is a real engagement rather than a sales exercise, and it produces a graded report you could hand to a bank or an insurer. See the assessment in detail.
Where a regulation or a customer contract sets the bar, compliance support covers the requirement and the evidence behind it.
Who it is for
El Paso companies holding something worth stealing that would struggle to operate without their systems. In practice that means anyone handling patient records, card payments, customer data, or freight and dispatch information, and anyone whose insurer or biggest customer has started sending security questionnaires.
It is also for the business that has already had an incident. A good share of the security calls we take come after something has happened rather than before.
What is included
Monitoring that runs continuously
Computers, servers, user accounts, and cloud services watched around the clock, with alerts routed to people rather than to a dashboard nobody has open.
Threat protection on every device
Malware, ransomware, and zero-day exploit defense that updates itself, so protection does not depend on anyone remembering to click something.
Email and password security
The two routes nearly every real incident takes. Stolen passwords and believable email cause more damage in El Paso businesses than anything technically clever.
Backups that survive an attack
Air-gapped copies, so encrypted production systems do not mean encrypted backups too. Detailed under backup and disaster recovery.
A free dark web scan
A no-cost check of whether your company credentials already appear in breach records and credential dumps, with results inside 24 hours. It is the quickest way to learn whether you have a live problem or a theoretical one.
The problem it solves
Security failures rarely look like a break-in. They look like an invoice paid into the wrong bank account, a shared drive that will not open on Monday morning, or a customer ringing to ask why they got a strange email from your address. By that point the question is no longer whether to spend money on security. It is how much the recovery costs and how long you are down.
Businesses that come through these events without lasting damage almost always had three unglamorous things in place first: something watching, backups that had been tested, and a number to call where the person already knew their systems.
Real scams we've seen
These are not hypothetical. Two channels account for more of the after-the-fact calls we get than anything else: a convincing email, and a convincing phone call. Here is exactly what both look like, recorded from real incidents.
The gift card scam
An email that looks like it came from ownership asks an employee to quietly buy gift cards as a surprise for the team, then send photos of the receipt and the codes on the back to be reimbursed. The employee thinks they are doing something generous. The moment those photos go out, the money is gone - there was never really a request from ownership at all. Below are two recordings of exactly how the pitch sounds.
Version 1: how the pitch usually opens.
Version 2: the same pattern, a second time.
The "driver in distress" call
A caller tells your dispatch or accounting team that they are towing one of your trucks and need payment to release it, naming a real truck number and a real location. Dispatch checks the GPS, sees the truck is genuinely there, and hands over a card thinking they are getting a good deal on a $300 tow. The card then gets run for thousands, repeatedly, before anyone reconciles the statement.
A compromised inbox, and $80,000 gone
A trucking company's email account was quietly taken over using its own correct password, so nothing looked wrong from the inside. The attacker watched the mailbox long enough to identify a real customer, then sent that customer a message claiming the company's bank details had changed. Weeks of freight payments went to the attacker's account instead, and nobody noticed until accounting asked why they hadn't been paid.
Every one of these is stopped the same unglamorous way: verifying any payment or bank-detail change by phone through a known number, never by replying to the email or trusting the caller ID, on top of the monitoring and email security described above. If you want to know where your business actually stands, start with the free dark web scan below.
How it works
- A conversation about what you hold and what would hurt to lose.
- The free dark web scan. It takes a day and often changes the tone of the discussion.
- A full assessment where the situation warrants it, producing a graded report and a remediation plan.
- Remediation in priority order, starting with whatever is exposed today.
- Ongoing monitoring under a service agreement, so protection stays current instead of aging.
Getting started
Start with the free dark web scan. It costs nothing, takes a day, and tells you whether this is urgent or not. Call (915) 629-8888 to request it.
If you think something is happening right now, do not wait for business hours. The cyber emergency line is (915) 253-9757 and a person answers it.
One more way to think about it
You would not hand someone the wheel of an 18-wheeler with no training and hope for the best. Most businesses do exactly that with their own cybersecurity.
Security runs through everything in our IT services for El Paso businesses rather than sitting beside it as a separate product.
Questions we get asked
What would actually happen to us in a ransomware attack?
Your files become unreadable, usually starting with the shared drives everyone depends on. Work stops, and the people who did it ask for money to undo it. The businesses that recover quickly are the ones whose backups were tested and kept separate from the main network. The ones who end up paying are almost always the ones who discover their backup had been failing quietly for months. We would rather you never find out which one you are.
We are a small company in El Paso. Why would anyone target us?
Most attacks are not aimed at anybody in particular. They scan the entire internet for a door left open and walk through whichever ones they find, so a twelve-person office in El Paso gets rattled about as often as a corporation does. The difference is what happens next: a growing business with nothing watching absorbs far more damage than one that saw it coming.
Is antivirus not enough?
Antivirus catches known threats on the machine it is installed on. It will not notice a stolen password being used from another country, an employee mailbox quietly forwarding copies to a stranger, or a device on your network that nobody put there. Those need monitoring, and monitoring is the piece missing from very nearly every setup we are asked to look at.
What does an assessment tell us that we do not already know?
A graded report across dark web exposure, network security, DNS health and external vulnerabilities, plus a model of what an incident would actually cost you in dollars. Two findings surprise owners nearly every time: which of their passwords are already for sale, and how many of their systems can be reached from outside without anyone ever intending it.
Why an agreement instead of calling you when something happens?
Because by the time something happens, the useful window has already closed. Monitoring only helps if it was already running, and a backup only helps if somebody was checking it. Security is the clearest case in this business where paying afterwards costs several times what paying beforehand would have.
What is not covered?
We can secure systems and watch for trouble. We cannot stop an employee handing a password to a convincing caller, which is why training is part of the work rather than an afterthought. Physical theft, insurance claims and legal notification after a breach sit outside what any security service does, and we will tell you plainly the moment you are in that territory rather than let you assume you are covered.
Cybersecurity Services for Credit Unions
A community lender came to us ahead of its next regulatory exam with a security program that existed mostly on paper: policies nobody had reread since they were written, and no record of when systems had last been checked for exposure.
The risk: An examiner asking for evidence of ongoing monitoring and incident response that the institution could not actually produce, on top of the everyday exposure of unmonitored logins and unpatched systems.
The work: Continuous monitoring turned on across the network, a formal cyber security risk assessment producing a graded report suitable to hand an examiner, and a documented incident response path tied to the free dark web scan described above.
The result: 287 exposed credentials were identified and remediated, and the time to prepare for an examiner request dropped from three weeks to three business days for this client.
Where to go next
Common in your industry
This comes up most for healthcare, credit unions and community banks, law firms and industrial and manufacturing.